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We offer a free clip replacement service on all Buckle braces. We only provide this service on braces that are manufactured by us.

Note that our braces have a signature style, so we can always pick our braces from others.

Our clips are constructed using pressed metal. Over time, or when braces are used on pants of various thicknesses, the clips have a tendency to retain memory and stretch. We always recommend that if you choose to wear your braces across different types of pants (i.e. slacks v jeans) that you purchase a set for each type.

Our clip replacement service allows you to send in your Buckle braces for your clips (and if required metal adjusters) to be replaced, in order to extend the life of your braces.

If you wish to use this service, please Contact Us first. You will be provided with detailed instructions on what to do next. You will be asked to return the braces to us (at your cost) and provide us with a return, prepaid postage bag so that we can return your braces back to you.

Once we receive your braces, clip replacement usually takes between 5-10 working days (plus postage time). For hygiene reasons, please ensure that braces are clean and odourless.

Shipping

Enjoy free shipping Australia wide on all orders over $99.

Orders under $99 are shipped at a standard shipping rate of $12.95, or express delivery service of $17.00.

Returns Policy

For change of mind reasons, including selecting wrong sizes or colours, you may return new, unopened items within 30 days of delivery to receive a full refund. Please note that the cost of the postage is your responsibility. Change of mind returns exclude final markdown merchandise. Our returns policy does not cover wear and tear or any damage caused by misuse.

You are entitled to your choice of a replacement or full refund if the item purchased is faulty. This entitlement covers both full price and discounted merchandise. In this scenario, we will also cover your return postage cost using our Australia Post Easy Returns service.

All returns must be accompanied with a proof of purchase or receipt clearly showing your name, contact details, date of the order and contents of the order.

You should expect to receive your refund within 10 business days of us receiving your package.

If you are not sure if your item qualifies for a return, please contact us before lodging a return.