If you have purchased an accessory from our web store, you can return it within 30 days of purchase if:
- The item is unused with the original tags still attached; and
- In the original packaging which must be in the original condition.
All returns must be accompanied with an order number so it can be identified once we receive it. This order number can be found on your tax invoice issued to you at the time of purchase. If you are unsure of your order number, please contact us first and we will do our best to locate it.
How to make a return
- Ensure that the item meets the criteria listed above;
- Enter your full name, order number, phone number and email address in the form below;
- In "comments/question" field, indicate whether you would prefer a refund or exchange. If you would prefer an exchange, please ensure that you provide us with additional information such new size and/or colour; and
- Once form has been submitted, place your item in a post bag along with a note containing your full name, phone number and the order number, and send to: Buckle Returns, PO Box 170, SUMMER HILL NSW 2130
For further information, please visit our Shipping and Returns page.